Squarespace Designer Phishing Scam

Scammers are impersonating EngageTaste.

EngageTaste is a Squarespace web design studio based in St. Louis, MO. Founded by Sara Graham in 2013, the studio designs custom websites and brand identities for clients worldwide. Sara is a Certified Squarespace Trainer and a Platinum Circle Member. This page is here to help clients who've been contacted, fellow designers whose clients may be next, and anyone trying to understand what's happening.

What’s Happening

Scammers are impersonating EngageTaste and other Squarespace designers to defraud their clients. In September, 2025, several clients shared suspicious emails that appeared to come from my business. Squarespace has confirmed that, beginning in September of 2025, a coordinated scam has targeted thousands of Squarespace designers and website owners across several platforms, including Squarespace, Shopify, Showit, Wix, and others.

Scammers impersonate the website designer and claim there is a problem with the domain, SSL certificate, website security, AI visibility, or privacy law violations that requires urgent payment. More recently, tactics have evolved — some emails now read as genuinely helpful website audits, written in a consultative tone with specific, accurate observations about the client’s site. In at least one known case, the scammer accepted payment and performed actual work on a client’s site; the work was poor quality and was done without the client’s informed consent. Whether alarmist or helpful in tone, the goal is the same: to solicit payment for services that will never be delivered. I will never reach out unsolicited to request payment for website fixes or improvements. (If you’d like a genuine website review or quick fixes, I offer hourly consultations. You can book one here.)

From my client base alone, over 50 contacts have been documented. At least six individuals have confirmed financial losses, and at least 20 different Gmail addresses have been used so far. In several cases, clients were directed to make payments through Fiverr or Upwork accounts. Often, my name (Sara, no “h”) is misspelled, or there is a space added to my business name (EngageTaste). I sent email alerts out to all past clients, alerting them of the situation in October and December of 2025, and Squarespace sent their own in October and May of 2026 (if you didn’t receive any of these, be sure to sign up for my alerts and Squarespace’s, as well). I have reported the activity to the FBI and the Internet Crime Complaint Center (IC3), and I continue to monitor the situation closely.

You Are Safe

Squarespace has confirmed that their security team found no evidence of a breach affecting Squarespace or its partners. My own account has not been compromised, nor has yours (unless you intentionally provide login credentials or grant site access to the impersonator). Do not share login information or grant access to anyone claiming to represent me unless you have confirmed the request directly with me.

How to Spot a Fake Email

❌ It is NOT from me if:

  • The email comes from any address other than sara@engagetaste.com (I also use engagetaste@gmail.com for Google Drive only — never for client communication). Any other address — including Gmail addresses using my name or my business name — is not me. If you're unsure, check the full sender address, not just the display name.

  • It asks you to reply "YES" to proceed with anything

  • It mentions urgent compliance deadlines, suspension threats, or security violations requiring immediate payment

  • It includes a link to Upwork, Fiverr, or any freelance platform other than 99designs — I don't use them for client work

  • It asks you to pay via Cash App, Zelle, cryptocurrency, or direct bank transfer

  • My name is spelled "Sarah" with an H, or "Engage Taste" as two words

✔ It IS from me if:

  • The email comes from sara@engagetaste.com

  • We've spoken on Zoom, or you reached out to me directly first

  • Scheduling happens through Squarespace Scheduling (Acuity)

When in doubt, don't reply to the suspicious email. Start a fresh email to sara@engagetaste.com and ask me directly.

If You Are Contacted

If you receive one of these messages, the steps below can make a meaningful difference in helping stop the scam.

(Also, if you use Mac Mail, ensure you have Smart Address turned off. Go to Mail → Settings (newer macOS), click Viewing, and uncheck "Use Smart Addresses." You will then see the full email address alongside every sender's name, making it much easier to spot a fake.)

➊ A hallmark of many scams is urgency. Nothing I would ever need from you is urgent. There is no emergency.

Take a beat and think it through.

➋ File a complaint with the FBI’s Internet Crime Complaint Center (IC3): https://www.ic3.gov/Home/ComplaintChoice.

In your report, include as many of the following details as you have, even it’s only partial information:

  • Gmail addresses and names used (even if they used my name)

  • Links to Upwork or Fiverr profiles, or Square or Shopify payment links

  • Bank account or payment account names shown on invoices

  • Screenshots or PDFs of messages or invoices. And, if you feel comfortable, send me a copy of what you submit.

And, if you feel comfortable, send me a copy of what you submit.

➌ Report each fraudulent Gmail address to Google: https://support.google.com/mail/contact/abuse

Google uses the volume of reports to prioritize takedowns, so every submission helps. You can also block it and mark it as spam in your email client.

Please make sure you are not reporting my legitimate email addresses.

➍ You can always verify that you’re communicating directly with me through:

  • ✉️ sara@engagetaste.com (primary business address) or engagetaste@gmail.com (used only for Google Drive)

  • 📅 I only use Squarespace Scheduling (Acuity) for scheduling

  • 💻 I only use Zoom for virtual calls (I’m happy to jump on a quick Zoom any time!)

If you’re still using a Gmail or other free email address for your business, this scam is a good reminder of why a domain-connected email matters. When your clients see emails from yourname@yourbusiness.com, it’s much harder for scammers to convincingly impersonate you. It’s a small investment that adds real credibility and security.

A Personal Note

I’m deeply grateful for your time, your help, and your ongoing trust in me and my work. My clients are everything to me.

I’ve met extraordinary people and partnered on some incredible projects over the years — you’re why I do what I do.

I’m deeply sorry that anyone connected with my work has been targeted, and I want you to know I’m doing everything I can to protect you and your business.

Remember, they are pros at this. Never feel embarrassed for getting caught up in this or any scam.

We are in the middle of a “scamdemic.”

Fake Email Addresses

info​.designengagetaste​@gmail​.com
hello​.engagetaste​@gmail​.com
sales​.engagetaste​@gmail​.com
hello​.saraengage​.taste​@gmail​.com
sara​.engagetastes​@gmail​.com
sara​.engagetaste​.com​@gmail​.com
contact​.engagetaste​@gmail​.com
engagetaste228​@gmail​.com
contac.engagetaste​@gmail​.com
engagetaste​.com​@gmail​.com
inf​.engagetaste​@gmail​.com
contact​.engage​.tastes1​@gmail​.com
taste​.engagetaste​@gmail​.com
contact​.engagetastestudio​@gmail​.com
contact​.etsaragraham​@gmail​.com
sale​.engagetaste​@gmail​.com
compliance​.saragraham​@gmail​.com
sara.engagestaste@gmail.com
contact.sara.engagetaste@gmail.com
contact.saragraham.engagetaste@gmail.com

updated October, 2026